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Terms and Conditions of Sale
Prime Auto Exchange
1. Definitions
“Dealer”, “We”, “Us”, or “Our” refers to Prime Auto Exchange.
“Customer”, “Buyer”, or “You” refers to the person purchasing the vehicle.
“Vehicle” refers to the car being sold by the Dealer.
2. Vehicle Description
All vehicles sold by the Dealer are used vehicles unless stated otherwise.
We make reasonable efforts to ensure vehicle descriptions, mileage, and specifications are accurate; however:
Vehicles may have age-related wear and tear.
Minor cosmetic imperfections may exist.
Specifications may vary from manufacturer listings.
Customers are encouraged to inspect the vehicle and take a test drive before purchase.
3. Pricing
All prices are listed in GBP (£).
Prices may:
Include VAT where applicable.
Exclude road tax, insurance, or optional extras unless stated.
The Dealer reserves the right to change prices before a purchase agreement is completed.
4. Deposits
If a deposit is paid:
The vehicle will be reserved for the agreed period.
Deposits are generally non-refundable if the customer cancels the purchase.
Deposits may be refunded if the Dealer cancels the transaction.
5. Payment
Accepted payment methods may include:
Bank transfer
Debit card
Approved finance providers
Full payment must be received before the vehicle is released to the customer.
6. Vehicle Ownership
Ownership of the vehicle transfers to the Buyer only once full payment has been received and funds have cleared.
7. Collection and Delivery
Vehicles must be collected within the agreed timeframe unless delivery has been arranged.
If delivery is provided:
Delivery fees may apply.
Risk transfers to the customer upon delivery.
8. Warranty
Unless otherwise stated, vehicles may be sold with:
A dealer warranty, or
The balance of the manufacturer warranty, if applicable.
Warranty terms and coverage will be provided separately where applicable.
9. Consumer Rights
Customers purchasing as consumers are protected under:
Consumer Rights Act 2015
Consumer Contracts Regulations 2013
Under these laws:
Vehicles must be of satisfactory quality.
Vehicles must be as described.
Vehicles must be fit for purpose.
Customers may be entitled to repair, replacement, or refund if the vehicle does not meet these standards.
10. Distance Sales (Online / Phone Purchases)
If a vehicle is purchased without viewing in person, the customer may have a 14-day cancellation period under the Consumer Contracts Regulations.
However:
The vehicle must be returned in similar condition.
The customer may be responsible for return costs.
11. Part Exchange
If a part exchange vehicle is provided:
The customer confirms they are the legal owner.
The vehicle must be free from finance or undisclosed faults.
The Dealer reserves the right to revise the part exchange valuation if information provided is inaccurate.
12. Vehicle Condition
All vehicles are sold based on age, mileage, and previous use.
Customers acknowledge that:
Used vehicles may have wear consistent with mileage.
Minor cosmetic imperfections are normal.
13. Limitation of Liability
The Dealer shall not be liable for:
Indirect or consequential losses
Loss of business or profits
Damage caused after the vehicle has been collected
Nothing in these terms excludes liability where prohibited by law.
14. Data Protection
Customer data will be handled in accordance with the UK General Data Protection Regulation and will only be used for legitimate business purposes.
15. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be handled within the UK legal jurisdiction.
16. Contact Details
Prime Auto Exchange
85 Belmont hill, se13 5ax
Phone Number 07377406816
Info@primeautoexchange.co.uk